- Contact us Toll Free 866-316-7311
Light the Night with Black
Contact Us
 Home > Guest Services > Contact Us

If you're in need of some personal assistance finding a particular item, locating specific information, or have a question about your recent order, please contact us through any one of the following methods and let us help you. Our professional and experienced customer service specialists provide advice on most any application and can recommend which products would be best suited for you.

Web Site
If you have a question, chances are good that others have had it too. You may find your answer on our
Frequently Asked Questions page.

If you have a question about order fulfillment or status, we may have an answer waiting for you in our
Order Status section.

Back to top

Live Chat

If you're in need of some personal assistance, speak with us using Live Chat during normal business hours (9am-5:00pm CST) Monday - Friday by clicking on the chat button to the right or on any Live Chat link throughout the Site.

Back to top

e-Mail (Questions, Comments, and Sugguestions)
Please feel free to e-mail your question, comment, or suggestion to our Customer Service Specialists at Your e-Mail is replied to usually within a few hours during normal business hours (9am - 5:00pm CST) Monday - Friday , but always within one business day.

Back to top

If you prefer, you may call us toll-free at (866) 316-7311. Customer Service Representatives are available most anytime during normal business hours (9am - 5:00pm CST) Monday - Friday. In Illinois, please reach us at (224) 338-0031.

Back to top

If you wish, you may also reach us by toll-free fax at (866) 441-7538 or in Illinois to (847) 665-1074. Please address your fax cover sheet to one of the following departments:

Customer Care
Corporate Sales
Franchise Relations
Product Development
Sales Tax Exemption

Back to top

If you have questions or comments about, feel free to write us at:
Comments Dept.
26735 W Commerce Dr Ste 705
Volo, IL 60073

Back to top

In Person
If you have questions, comments, or just want to say "hi", feel free to stop in at our Chicagoland location at:
26735 W Commerce Dr Ste 705
Volo, IL 60073

Open Mon-Fri 9:00am - 4:00pm.

For more information call (847) 665-1080. Please note that this location does not have products on display in a showroom at this time.

Back to top

[Home] [Search] [Site Map] [FAQ's ][All Items] [Gift Certificates] [Security & Privacy] [Ordering & Payment Options] [Return Policy] [eCoupon Help] [Contact Us]

Blacklight Party 101

Terms of Use © 2003-2018 Volo, IL 60073. All Rights Reserved. Prices & availability subject to change without notice. Questions or Comments e-mail or call toll free 1-866-316-7311. Hablamos Español.