|1) Superior Customer Service|
If you have a question, we’re here to help. Our professional and experienced customer service specialists can provide advice on most any lighting application and recommend which products would be best suited for you. For friendly knowledgeable assistance in placing an order, customer service representatives can locate items, confirm availability, and help you place your order online, by phone, fax, or mail. Our proven customer service record guarantees you get exactly what you ordered, promptly, and in first-rate condition.
2) 24 Hour Ordering
Blacklight.com caters to you and your lifestyle by accepting online orders 24 / 7 / 365. You may shop at a time that’s convenient for you and browse our products as long as you like, whether its 2 p.m. or 2 a.m.
3) Same Day Order Processing
We provide same day processing and shipment on virtually every order received by our credit department before 4:00 p.m. CST each business day. Whether it’s a blacklight or a piece from our fantasy collection, we get your order out for delivery fast!
4) Real-Time Order Tracking
Blacklight.com customers can track the status of their order prior to shipment, as the order works its way through our internal system. But check back often, as most orders for in-stock items move through processing and shipment the very same day. As soon as your order leaves our warehouse, you will receive one final e-mail notification with your package tracking information. You can then track the progress of your order as it makes its way to you.
5) Real Product & Delivery Value
Blacklight.com constantly strives to offer you the best value on quality products, from fashion to décor, delivered right to your door. We partner with shipping industry leaders United Parcel Service (UPS) and the United States Postal Service (USPS) to get your order to you quickly and economically. If you can find a lower printed advertised retail price on any identical item anywhere, we will match the price!
6) Peace of Mind
We have been conducting secure e-commerce over the web since 1998; that’s almost forever in Internet time. As we shop online too, Blacklight.com is well aware of every aspect that affects our customer's peace of mind. We use the latest 128 bit Secure Sockets Layering (SSL) technology, so placing your order online with us is just as safe as giving your credit card number over the phone. We never share your personal data with any third party marketers and all information you submit to us will be kept totally private and secure on our encrypted server.
7) Thousands of Products Online
A retail store can realistically only stock a limited amount of products due to space; we don't have that restriction! We have integrated warehousing facilities filled with thousands of items, just waiting to come to life. Our site is normally updated weekly with new products and sale items, giving you a simply unmatched selection of merchandise.
8) Product Information Videos and User Manuals
Blacklight.com is among the few online companies to offer product demonstration videos and PDF user manuals on a wide range of our professional grade effect lighting products. You can sit back, relax, and enjoy the streaming video presentations while you shop!
9) Customer Reviews
The staff at Blacklight.com spends countless hours combing the planet for the very best products that the industry has to offer. We believe that offering affordable pricing combined with superior service results in a truly satisfied customer. Don't take our word for it; read for yourself what our customers are saying about us.